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    VA-CL013

    Warranty Policy

    30 day money-back guarantee for any reason

    Undamaged products may be returned for a full refund for any reason within 30 days of purchasing. Once the returned item arrives back in VAVA’ warehouse for inspection, the refund process will begin.

    30 DAY RETURN POLICY

    RMA Authorization (customer needs to contact us for an RMA number)

    Yes

    Return has to include all accessories?

    Yes

    Return requires original packaging?

    Yes

    When do we execute the refund?

    Upon receipt of the return package (if the customer returns the product to our warehouse)

    When do we execute the replacement?

    Upon receipt of the return package (if the customer returns the product to our warehouse)

    Refunds for delivery costs

    Quality issue only

    Refund for return shipping costs

    Quality issue only

    Refund for lost/damaged item returns

    Take responsibility for the returns with a prepaid shipping label only

    Return RMA validity

    30 days (from the date the RMA was created)

    Are overseas returns accepted? (brought by customer)

    Not accepted

    Are overseas returns accepted? (shipped by VAVA)

    Accepted, but only for refund

     

    Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a refund request for non-quality issues outside of this 30-day window. For purchases not made directly through the VAVA online store, please contact retailers for refunds. For quality-related issues, please see below.

    Process for returning merchandise

    1. Obtain a Return Merchandise Authorization (RMA) Number:

    All returns must have an RMA number for processing. Contact your reseller or email support@vava.com for assistance.

    1. Write the RMA number on the shipping label on the outside of the package.

    RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

    Warranty timeline

    ITEM

    LIMITED WARRANTY

    EXTENSION WARRANTY

    4K Projector – VA-LT002

    12

    12

    ALR Screen Pro - VA-LTS005

    12

    12

    720P Baby Monitor – IH006

    12

    18

    VAVA Add-on Baby Camera – IH006 Cam

    12

    18

    Baby Thermometer - IH008

    12

    12

    VAVA Baby Night Light - CL009

    12

    18

    VAVA 4K Dash Cam – VD004 12 12

    VAVA Dual Dash Cam – VD002

    12

    12

    VAVA 1080p Dash Cam – CD001

    12

    12

    VAVA Dual 2K Dash Cam - VD009

    12

    12

    VAVA Outdoor Wireless Security Cam - HS003

    12

    12

    USB C Hub 8-in-1 – UC010

    6

    12

    12-in-1 Docking Station - DK004 6 12
    9-in-1 USB-C Hub - UC016 6 12
    Portable SSD - UM003 12 18

     

    Note: For reference only. Warranty periods differ according to the model.


    Limited Warranty Details: for quality issues only.

    SELLER'S WARRANTY

    Is extended warranty available?

    Yes, but not for refurbished or used items

    Unauthorized returns

    Not accepted

    For what reason is an RMA accepted?

    Product quality only

    Is an RMA accepted for a refund?

    No, only for a replacement

    When does the warranty start?

    The date the item was purchased

    How long is the RMA claim time?

    Within the warranty time

    Troubleshooting results?

    Yes

    Do I need SN / pictures / video?

    SN or visible proof depicting the defect are required

    Return needed?

    Warranty can be processed without returns in certain cases, at the discretion of VAVA

    Should I keep all the accessories in case of a return?

    Yes

    Should I mark the RMA no. on the outgoing package?

    Yes

    Will I receive refunds for delivery costs?

    Yes

    Will I receive refunds for return shipping costs?

    Yes

    Who pays the shipping fee for shipping back the unauthorized return package?

    The customer

    Does a return require the original packaging?

    No

    Does the warranty apply overseas? - customer brought it there

    Limited warranty is restricted to the country of purchase

    Does the warranty overseas? - we shipped it there

    Limited warranty is restricted to the country of purchase

    Is there warranty for free products?

    No

    Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things?

    No

    Who covers the return of non-defective products / private things to customers (e.g. accidental returns)?

    The customer

     

    What does this warranty cover?

    If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.

    What does the warranty not cover?

    This warranty does not cover:

    • Improper use or installation
    • Cosmetic damage
    • Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
    • Accidents
    • Misuse
    • Negligence
    • Commercial use
    • Modifications to any part of the product, including the antenna
    • Connection to an incorrect voltage supply
    • Attempted repair by anyone other than an authorized facility

    VAVA will service and not replace:

    • Products sold ‘as is’ or with all faults declared
    • Consumables, such as fuses or batteries
    • Products where the factory applied serial number has been altered or removed

    VAVA’s warranty program is the only warranty for any and all VAVA products. VAVA® is not liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including but not limited to: lost data, loss of use of your product, lost business or lost profits. VAVA® makes no other express warranties with respect to the product. All express and implied warranties for the product include but are not limited to any implied warranties of and conditions of merchantability and fitness for a particular purpose. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province.

    Contact VAVA

    For customer service please contact: support@vava.com

    VAVA® is a trademark Registered in some countries. All other products and brand names are trademarks of their respective owners.

    Shipping Policy

    Shipping fee

    Free shipping on any order.

    Shipping orders

    Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through VAVA.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

    Delivery address

    A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to VAVA as undeliverable. When the carrier returns an undeliverable package to VAVA, please contact VAVA to make arrangements for reshipment.

    The 13 continental U.S. states will not serve at this time:

    • Armed Forces - Americas
    • Armed Forces - Europe/Africa/Canada
    • Armed Forces - Pacific
    • American Samoa
    • Marshall Islands
    • Federated States of Micronesia
    • Guam
    • Palau
    • Northern Mariana Islands
    • Puerto Rico
    • Virgin Islands
    • Alaska
    • Hawaii

      Check back as we expand to more regions.

      Delivery times

      When you place an order on the VAVA website, you will receive a shipping info email from VAVA.com. Please check your email address. 

      Standard shipping

      Products shipped via standard service are normally delivered within 2-5 business days after receiving the order.

      Return Policy

      Cancellation

      We accept order cancellations before the product is shipped or produced. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already shipped out.

      Returns (if applicable)

      We accept product returns. Customers have the right to apply for a free return within 30 days after receiving the product.

      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

      Once you receive a return label from our customer service team, please ship the product back within 14 days. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. Unfortunately, VAVA will not be covering replacement shipping costs from these locations:

      • Armed Forces - Americas
      • Armed Forces - Europe/Africa/Canada
      • Armed Forces - Pacific
      • Connecticut
      • Federated States of Micronesia
      • Maine
      • Massachusetts
      • New Hampshire
      • New Jersey
      • Puerto Rico
      • Rhode Island
      • Vermont
      • Virgin Islands

      If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the product’s original price). If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. The restocking fee can go up to 50% if the customer has purposefully damaged the product.

      If you received a free item or a gift with purchase, you can either return it with the package or keep it. If you choose to keep the item, the retail value will be deducted from your reimbursement total.

      Refunds (if applicable)

      Once your return is received and inspected, we will email you a notification of receipt. Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

      Late or missing refunds (if applicable)

      If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@vava.com.

      Please contact our Customer Service at support@vava.com to get the return address.

      Privacy Policy

      Privacy Statement

      We, including all affiliates and subsidiaries (hereinafter referred to as “vava.com”, “us” or “we”), are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website www.vava.com (“website”) while also keeping your personal information secure. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.

      BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY.

      Collection and Use of Personal Data

      Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

      Promoting safety and security

      We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

       

      What Personal Data We Collect

      • Your account information and customer support:

      If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support

      • Personal Information you give us:

      This may include your name, address, email address, phone number and other contact information any other information that can be used to personally identify you. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. The credit card information that you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. You may find out more about how Paypal stores and uses your credit card information by accessing Paypal’s privacy policy.

      • Device and Technical Information

      We automatically collect information when you visit the Website, including:

        • Technical information, including the Internet protocol (“IP”) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and language preferences. This information is all normally provided by your web browser, and we do not specifically request it
        • Information about your visit to the website, including the full Uniform Resource Locators (“URL”) clickstream to, through and from the website (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page
      • Cookies:

      Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies.” We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

      • Information we receive from other sources:

      We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them.

        How We Use Your Personal Data

        We use the information we collect for a number of purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information are to:

        • Providing, improving, and developing our products and services:

        We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

        • Communicating with you:

        Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We also may use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.

        NOTE: For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting us.

        Sharing information

        Under no circumstances do we rent or sell your personal information to third parties for marketing purposes. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the “Marketing” section below. We share personal information in the following ways:

        • Within vava.com for purposes of data processing or storage
        • Within vava.com, including with our subsidiaries, affiliated companies and divisions, all of whom may use your information for the purposes disclosed in this Privacy Policy
        • With business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, providing email communications on our behalf and providing customer support. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Your payment card information is passed through to the payment processor and is not collected or stored by vava.com. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you
        • With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity
        • To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims
        • To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety.

        In addition, we share aggregated anonymized information, including usage data about our products, with third parties for a variety of purposes, including to analyze trends about home networking and utility use, to show third parties how their products could work with the products and to generally improve home networking. We’ve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form.

        Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information.

        We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose.

        Marketing

        You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes.

        We will always give you choices about your personal information. Some choices are presented up front in the form of opt-in notices or acceptance boxes for marketing to you or sharing your personal information with third parties. You always have the choice to opt-out if you later change your mind. One form of opt-out is clicking the Unsubscribe link in a marketing email. This will take you off our marketing email list. Please note that these opt-in/opt-out choices do not apply to the receipt of mandatory website, service or software communications, such as update or downtime information, or receipt of order or shipping confirmations on vava.com website stores, which you may receive periodically as part of vava.com performing its contract with you, unless you cancel your service or order or terminate use of software in accordance with the applicable terms of use or license agreement.

        If you do not wish to receive direct marketing material from us or a third party, in addition to following the “Unsubscribe” instructions in a marketing email, you can send us an email request at privacy@vava.com.

        Data Disclosure or Storage, Transfer, and Processing

        • Fulfilment of legal obligations:

        Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

        • For the purpose of reasonable implementation or application of this article:

        We may share personal data with all our-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

        • Legal Compliance and Security or Protect Other Rights

        It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

        Accessing and updating your personal information

        We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

        You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com.

        We will respond to your request promptly upon receipt. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. We may ask you to verify your identity before we can act on your request. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us.

        If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. Please click here for a list of contact details for the EEA data protection authorities.

        Third-Party Websites and Services

        When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

        Security

        We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the website. Unfortunately, the transmission of information via the Internet is not 100% secure.

        It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access.

        We recommend that you take every precaution in protecting your personal information when you are on the internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as “friendly names”) may be detectable by others outside your home, so you should not use personal information as part of your friendly names.

        Data Security, Integrity, and Retention

        We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. When we no longer need to use personal information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it.

        To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

        Changes to this Privacy Statement

        We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

        How to contact us

        Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com.

        If you have complaints or concerns about this Privacy Policy, please contact us at the above email. We treat all complaints about a breach of the privacy laws seriously. Someone from vava.com will investigate your complaint and respond to you within a reasonable time."

        Terms & Conditions

        Introduction

        These terms and conditions govern your use of this website. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 

        This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to www.vava.com’s use of cookies in accordance with the terms of www.vava.com’s privacy policy / cookies policy. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

        Acceptable use

        You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

        You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.com’s express written consent.

        You must not use this website to transmit or send unsolicited commercial communications. 

        You must not use this website for any purposes related to marketing without www.vava.com’s express written consent. 

        No warranties

        This website is provided “as is” without any representations or warranties, express or implied. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website.

        Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that:

        This website will be constantly available, or available at all, or

        The information on this website is complete, true, accurate or non-misleading.

        Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. 

        Limitations of liability

        www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

        To the extent that the website is provided free-of-charge, for any direct loss: 

        For any indirect, special or consequential loss, or

        For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss.

        Exceptions

        Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit www.vava.com’s liability in respect of any:

        Death or personal injury caused by www.vava.com’s negligence:

        Fraud or fraudulent misrepresentation on the part of www.vava.com, or 

        Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability.

        Reasonableness

        By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

        If you do not think they are reasonable, you must not use this website. 

        Other parties

        You accept that, as a limited liability entity, www.vava.com has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against www.vava.com’s officers or employees in respect of any losses you suffer in connection with the website.

        Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.vava.com’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.vava.com.

        Unenforceable provisions

        If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

        Indemnity

        You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.com’s legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

        Breaches of these terms and conditions

        Without prejudice to www.vava.com’s other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

        Variation

        www.vava.com may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version. 

        Assignment

        www.vava.com may transfer, sub-contract or otherwise deal with www.vava.com’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 

        Severability

        If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

        Entire agreement

        These terms and conditions, together with www.vava.com’s Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

        Law and jurisdiction

        When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. would be displayed on the payment page and/or your card statement.

        All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.   

        HDMI®

        The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

         

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